01
Answers every inbound caller
Give sales, service, and parts callers an instant professional response instead of voicemail or hold music.
Dealership AI Receptionist & Speed-to-Lead
Every dealership caller gets a rapid, helpful response.
An intelligent AI voice agent supporting your BDC and sales floor: catching 100% of inbound calls after-hours and overflowing, while instantly calling back new web leads in under 2 minutes.
Zero missed inbound calls
Sub-2-minute speed-to-lead
Seamless BDC manager warm handoff
Inbound AI Receptionist
Coverage that complements your BDC—not replaces it.
Built for dealership GMs and BDC Directors. The AI receptionist answers within 2 rings, answers vehicle and service questions from your live inventory feed, and schedules appointments directly into your CRM.
02
Captures dealership context
Identifies vehicle of interest, trade-in details, service needs, and buying timeline with high fidelity.
03
Prepares the human handoff
Conducts warm transfers directly to your floor desk, or pushes structured appointment records into your CRM.
Outbound Speed-to-Lead Agent
From web inquiry to live phone conversation in 5 to 7 seconds.
When a shopper submits an inquiry on Facebook, Cars.com, or your website, our AI agent calls their phone before they can click to a competitor's lot.
Live Audio Showcase
Hear the agent handle 3 live dealership scenarios.
Natural pacing, conversational brevity under two sentences, and strict adherence to dealership rules. Click play to listen to real simulated caller experiences.
Inbound Receptionist
1. Sales & Test Drive Booking
Caller (Jason Miller) inquiries about lot vehicle availability and books an in-person test drive for 10:30 AM.
"Thanks for calling Northland Auto Center! The vehicle is on our front line ready for viewing. Would 10:30 AM tomorrow work for a test drive?"
Sales & Test Drive Inquiry 0:00 / 0:00
Alex (Retell AI) · Jason Miller (480-555-0142)
Inbound Receptionist
2. Service & Maintenance Booking
Caller (Daniel Brooks) books an oil change and brake inspection for a 2018 Chevy Silverado at 10:00 AM.
"We can certainly check your brakes and handle the oil change. Can you bring your 2018 Silverado in at 10:00 AM tomorrow?"
Service Appointment Booking 0:00 / 0:00
Alex (Retell AI) · Daniel Brooks (602-555-0182)
⚡ Outbound Speed-to-Lead
3. Instant Web Lead Callback & Trade-In Qualification
Brian dials an online inquiry within 5 to 7 seconds (max 10s). Verifies classic truck interest, qualifies trade-in (2014 Chevy Silverado 1500, ~120k mi, paid off), assesses $8,000 down financing, and locks in a 10:30 AM test drive.
"Hi! This is Brian from Northland Auto Center following up on your classic truck inquiry. Let's get that appraisal set for tomorrow at 10:30 AM!"
Full Speed-to-Lead Qualification Call 0:00 / 0:00
Brian (Retell AI) · Inbound Web Form Follow-up (< 10s)
Flexible Coverage Architecture
Configured around your dealership's operational schedule.
The AI agent fills the gaps where human staff are tied up with customers on the showroom floor or out of office.
After-Hours Reception
Covers all incoming calls after 6:00 PM MST, capturing buyer preferences, scheduling appointments, and preventing callers from ringing competitors.
Weekend & Busy Overflow
Activates automatically when all BDC lines are engaged during peak Saturday showroom rushes, eliminating hold times.
Hybrid Inbound + Speed-to-Lead
Full 24/7 coverage: answers every inbound ring while actively dialing outbound web leads within 2 minutes of submission.
Custom Implementation
Trained specifically on your store's inventory and rules.
We connect directly to your dealership DMS/CRM and inventory feed so the agent speaks with 100% accuracy.
01
Inventory & CRM Integration
Connect your active inventory XML/API feed, business hours, department routing numbers, and appointment schedules.
02
Custom Scripting & Guardrails
Configure dealership pricing policies (no phone negotiation), trade-in rules, and strict under-two-sentence conversational limits.
03
Live Test Scenarios
Your sales and BDC managers place live test calls across edge cases: hostile callers, price shoppers, and trade-in appraisals.
04
Warm Handoff Activation
Live phone numbers configured with automatic warm transfers to floor managers and instant SMS customer confirmations.
Full Human Control at All Times
Whenever a buyer demands a human or wants immediate out-the-door paperwork, Brian or Alex performs a warm transfer directly to your floor desk in under 5 seconds with full conversation context attached.
Revenue Recovery Calculator
Calculate the revenue lost to missed calls & slow callbacks.
Adjust the sliders to match your dealership's monthly volume and estimate recovered front-end gross profit.
Dealership Metrics
Common Questions
What BDC Directors and General Managers ask us.
Does this agent replace our existing BDC team?
No. It acts as an energetic safety net. It answers calls when your team is occupied, covers weekends and nights, and makes the immediate 90-second calls so your sales team only speaks to warm, qualified buyers.
Can the agent look up vehicles in our inventory?
Yes. Through real-time webhooks or API feeds, it checks vehicle availability, trim levels, and listed pricing without ever inventing facts.
What happens if a customer asks for a human?
The agent executes an immediate warm transfer to your designated floor manager line with a 30-second backup protocol if unanswered.
How does the Speed-to-Lead agent get triggered?
Your web forms (Facebook Lead Ads, Dealer.com, Cars.com, etc.) push an instant webhook via Make.com or Zapier to Retell AI, dialing the customer's phone within 5 to 7 seconds (max 10 seconds) of submission.
Turn Every Ring Into a Showroom Visit
Ready to see how an AI BDC agent performs on your lot?
We'll map your dealership's hours, load your inventory rules, and let your team place live test calls before you ever make a decision.